Digene Farrar, RN, BSN, MBA

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As your Nurse Navigator / Patient Advocate, I help you understand and manage the medical system as well as your care professionals. I give you transparent explanations and useful resources so you can make well-informed decisions.

· Clear descriptions of medical conditions, prescriptions, treatments, and other topics that can sound like another language

· Improved communication with your health care providers - asking the right questions, and understanding the answers

· Assistance with problem solving

· Care that is culturally sensitive

· Encouragement to remain committed and adhere to medical treatment

· Patient EMPOWERMENT!

I have over 30 years of experience working in the healthcare industry as a Registered Nurse. My expertise was developed in the following departments: Cardiovascular Intensive Care, General Medical and Surgical, Community and Home Health.

I excel at listening to and engaging with individuals. I enjoy interpreting difficult medical information so you understand it better. All questions, large and small, are encouraged regarding a patient’s health care.

You and I work together to create a personalized plan to articulate your care needs and have them met to your satisfaction. At a time that can be overwhelming, I’ll be there for you with one-on-one assistance to help you navigate the health care system.

Current licensure, insured.

I had no idea what a nurse navigator was until my husband walked in the hospital after a golf vacation for a supposedly routine surgery and left a tetraplegic.
I had no idea where to start or what to do. Thank God for Digene who came immediately to our family’s rescue. She became our nurse navigator, a Competent professional with a holistic approach.

 My husband was in the ICU for 3 weeks and rehab for 3 1/2 months. Digene was at the hospital with me at 6 am for daily doctors’ rounds. When the medical staff saw Digene as my nurse navigator, the temperature in the room changed and the medical attention given to my husband was significantly improved. Their attention to detail was heightened. They gave Digene immediate respect. Digene was known to the staff as a former colleague with top notch experience and a no nonsense attitude.

Digene was my interpreter for the complicated medical condition my husband suffered as well as our counselor, services coordinator, strategist for the next steps for me and my family’s new normal throughout the recovery process and beyond.
I was amazed and baffled by the complexity of the medical system . Digene helped us all survive this tragedy. As a result of her excellent nurse navigation skills, I was able to bring my husband home and take care of him for 10 years until his transition. That was contrary to the Dr’s opinion of my husband prognosis of living for only two years and recommending his placement in a facility. 

My nurse navigator made another reality come true.

I now know what a nurse navigator is: a God send and a life saver.

Jacqueline Hollingsworth Roberts 

 Digene's experience and expertise were invaluable while navigating Eldercare respite options for my mother. Her understanding of the system resulted in finding the perfect accommodations and services for my loved one's challenges.  Digene is a patient and compassionate professional.  Her caring extends to her clients as well as their loved ones. The thing is, you don't know what you don't know, so investing in a trusted, connected and knowledgeable advocate saves time and money. 

Thank you, Digene for your optimistic attitude, guidance and support. 

FJ,

Caregiver for mother with dementia

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Please know how much we appreciated your wise counsel, nursing skills, and good humor before, immediately following, and during Beau's recovery from spinal surgery. 

While Beau was the patient, you cared for the "whole" family during this uncertain time. You helped at every step: From preparing the house for beau's return from the hospital to communicating with the nursing staff to navigating the discharge process to helping me get organized for his care once he was home. As the primary caregiver, I was mighty happy to see you, get a hug, words of encouragement and solid information regarding his care. Post-surgical care is daunting; you gave me the confidence and skills to care for my husband-and myself.

Thank you, Digene. We continue to be grateful for finding the tumor, having an excellent result, and finding you to help us. 

Warmest regards,

Stephany B. and Beau S.